We found Skylar Solar through Which? Trusted Traders after getting a number of quotes from traders who turned out to be not properly certificated or really pushy. Skylar were in... read more a different league from the outset and I’m sorry we didn’t find them at the beginning. They recommended the best panels to make the most of our limited roof space and once we decided to go ahead, Devon and Payton made sure the arrangements went as planned. Devon was particularly good as explaining why they had chosen a particular fixing system for the panels. The scaffolders came when they said and were very careful. Luke, the engineer, and his team did a fantastic job in difficult circumstances, fixing the panels on two flat roofs 3 floors up. They worked in the rain to run the cable down the side of the house and into the basement. Luke even crawled under the floorboards! Skylar were friendly, helpful and efficient throughout and we thoroughly recommend them. They don’t require any payment until you are happy which shows a confidence in their work. The system is working really well and the paperwork came through in a few days.

Very professional installation and customer service. I'd recommend.

Skylar are an amazing company to deal with, where do I start? First, unlike all others, they do not ask for payment upfront, survey payments etc... you pay when the... read more work is done, this means you are relaxed through the whole process. Second, you can pay with your credit card, yes the whole amount. Third, I asked them to build a very complex system, I wanted the Sun in the morning too, why waste those extre Kwh to charge your battery and so they had to build it with 4 strings with 26 panels, now if you do not understand Solar like I did not, they could have done a cheap job and saved money, but ROB, their Installation manager cares, really cares, so he ensured the design would make sense so I got maxmiumn usages (careful here with the other fitters in the market, I have read horror stories, but not with this team). Fourth, on the morning of the install, there was a bit of a misunderstanding of what I wanted and what they were going to build, but unlike most companies that would go "tough, you signed it", they understood on the day of the build I wanted 7.5Kw in the house and they found a way to make changes in an hour, took back some gear and got me a totally different battery set up. So even doing all that, you think they would charge an extorianate rate, but nope, even then they came back with a modest modification to the original quote. Fifth, I wanted all the toys, Tigo, EPS, bird cage and more, and they did it, thats alot of extra work then your normal set up and they had their challenges (none their fault) but they came and until everything was not 100%, they ensured they were present, none of this "deal with the manufacturere", they took full ownership. Finally, their install team, some may call it white glove service, some may call it first class, all I can say is that they worked as if it was thier own house in even the smallest details, that even I thought wow, I would not even have got to that level of detail. Amazing team, amazing company, why everyone does not use them, I have no idea!!!

First class service received from start to finish. Quote was provided and not knowing a lot about solar panels it was clearly explained. Then the site survey was conducted they... read more were so caring to the visual aspect and advised us to wait until some other remedial works we were having done were finished to get a better finish. (the guys were so nice I asked if they could actually conduct the works, which they did) The works were conducted within one day. Once finished the paperwork side was managed by the office and relevant paperwork passed on. It is so nice to see customer service is not dead! Thank you to all the team at Skylar Solar.